Hours of Operation 🪷

🕒 Adorablis — Hours of Operation

🌸 A Little Note from Us

While we work around the clock to ensure smooth operations, fast processing, and a magical customer experience, these are our current customer support hours:

Customer Support (Email)

  • Monday – Friday: 11:00 AM – 8:00 PM CT
  • Saturday – Sunday: 1:00 PM – 9:00 PM CT 

Live Chat (In-store chat box):

  • Available 24/7 — if you message us outside of email support hours, leave your info and we’ll get back to you as soon as we can. 

Response Time:
We aim to reply to all messages within 24–48 hours (often sooner — we get so excited to see your messages!). 

💌 How to Reach Us

If you’d like to contact us, here’s how:

Why These Hours?

As a small but dedicated team behind Adorablis, we want to make sure we can give thoughtful, prompt replies — whether you have questions about a product, need help tracking an order, or just want to say hi. Our established support hours help us stay organized and ensure consistency while still offering flexible support via 24/7 chat.

✅ What to Expect

  • If you reach out during customer-support hours, you’ll usually hear back the same day.
  • Outside of those hours, feel free to drop a message in chat or send an email — we’ll follow up as quickly as possible (within 24–48 hours).
  • We currently support customers via email and social platforms only (no phone support at this time), but our live chat is always open for your convenience.